Contact ✉️ 

Have a question? We’re here to help. Before contacting us, please take a moment to check our FAQ below — most common questions about shipping, orders, and Magnetainer products are answered there.

How strong is the magnet?

The magnet is designed to be strong enough to securely attach the Magnetainer to compatible metal surfaces, such as gym machines, racks, or metal benches. For the best hold, make sure the surface is flat, clean, and magnetic.

Does it come with accessories?

Yes — every Magnetainer includes an adjustable strap and towel holder with the bag.

How long does shipping take?

Orders are typically processed within 1–3 business days. Delivery times usually range between 10-15 business days depending on your location.

How can I track my order?

To track your order, simply click on “Track Your Order” in the website menu. You will be able to enter your order information and follow the status of your package.

Do you offer free shipping?

Yes, we offer free shipping on all orders. The shipping cost is already included, so you will not have to pay any extra shipping fees at checkout.

Where do you ship?

We currently ship only within Canada. If your address is located in Canada, you will be able to place your order at checkout.

If you still can’t find the answer you’re looking for, feel free to contact us using the form below and we’ll get back to you as soon as possible.

✨ why Magnetainer Exists

  • 🎯 Our Purpose

    🎯 Magnetainer exists to help people feel more organized, focused, and free in their everyday lives.

  • ⚡ What We Create

    We are not just selling a bag. We are creating a simple way to keep your essentials close, clean, and easy to reach.

  • 🌍 Our Mission

    Our goal is to make every workout, trip, and activity feel smoother, because small solutions can create a big difference.

FREE SHIPPING

Enjoy free shipping on all orders across Canada — no minimum purchase required.

1 YEAR WARRANTY

Our products built to
last, we guarantee it!

SECURE PAYMENT

100% Secure Payment Processing

PayPal • Visa • Mastercard

FREE RETURNS

within 14 days of
delivery, for a exchange
or full refund